You asked: How do I restore my WD Passport to factory settings?

How do I reset my WD My Book external hard drive?

The reset button is located directly between the power port and the Ethernet data port. Hold the reset button in, and plug the data cable and the power cable back into the unit. Wait until the lights on the unit light up and then count to 10 before letting go of the unit’s reset button.

How do I reset my WD My Passport external hard drive password?

Enter an incorrect password five times in a row. Upon the fifth failed attempt, you will be prompted to erase your drive. Agree to the terms, and then click Erase Drive. You can then proceed with a password reset.

Do I need to format my new WD Passport?

Your Mac can read a WD My Passport drive in NTFS format. But you can’t update any of the documents on the drive. Or copy new documents onto the drive using your Mac. You’ll need to format the drive to be able to drag and drop files.

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How do I fix my WD Passport not recognized?

Reconnect the WD drive via a new USB hub or to a new PC.

  1. If the WD Passport drive shows up, it is the damaged USB hub that stops WD from showing up.
  2. If the WD passport is not detected either on your current or the new PC, replace the WD drive with a new one.

How do I unlock my WD drive?

▪ Go > Applications > WD Drive Utilities

On the Unlock Drive dialog: a. Type your password in the Password box. b. Click Unlock Drive.

How do I find my WD Passport password?

How to Set Up a Password for a WD Passport

  1. Open File Explorer. …
  2. Click “Next” to dismiss the opening screen of the setup wizard, check the box to accept the license agreement and then click “Next” again. …
  3. Click “Finish” when the wizard has completed its tasks to close the dialog, and WD Security launches automatically.

How do I reset my WD surveillance system?

Web Interface via Browser

  1. Click Setup from top bar.
  2. Click Maintenance from the left pane.
  3. Click Maintenance from the drop section.
  4. Click Restore.
  5. Click either Default or Factory Default.

How do I erase my WD Passport?

How to erase WD My Passport external hard drive in Windows easily?

  1. Connect WD My Passport to your computer. …
  2. Once WD Drive Utilities is running, click on the Drive Erase option.
  3. Read the warning message and check the I Understand checkbox. …
  4. A notification will be displayed when the process has finished.

Does WD My Passport work with Mac?

The regular My Passport Ultra is compatible with Mac OS after reformatting, but users that know that they will be using a Mac might find this model to be easier. … It comes with 256-bit AES encryption for added security, as well as compatibility with Apple Time Machine.

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What does blinking light mean on WD Passport?

If the light blinks when you insert the WD external hard drive into the computer, that means it can be detected by the PC but it is hidden. To fix this problem, you can unhide all hidden devices.

Why is my WD Elements not working?

Here are some possible reasons for a WD hard drive not recognized: … Windows is unable to allocate a hard drive letter. Outdated or corrupt hard drive driver (download and install the latest driver to update WD) A fault with the USB port on the computer or USB device.

How do I fix my external hard drive that won’t read?

What to Do When Your External Hard Drive Won’t Show Up

  1. Make Sure It’s Plugged In and Powered On. Western Digital My Book. …
  2. Try Another USB Port (or Another PC) …
  3. Update Your Drivers. …
  4. Enable and Format the Drive in Disk Management. …
  5. Clean the Disk and Start From Scratch. …
  6. Remove and Test the Bare Drive.